Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I access Nexaro Launch via API or MCP?

  Connect via REST API at /api/v1 or use MCP to link your AI assistant for search and listing management.

Badges and links

• How do badges and links work on Nexaro Launch?

  Display our badge on your website to activate your free listing, and understand when your link becomes dofollow.

Pricing and payments

• Bundle or done-for-you: which listing model suits you?

  Compare self-serve multi-site bundling against done-for-you listings: cost, effort and reach.

• What do Nexaro Launch products cost?

  Pricing for paid launches, profile upgrades, reviews, sponsorships and multi-site listings, with VAT calculated at checkout.

• When do you get your money back?

  Paid listings are non-refundable. Full reversal applies only if we remove your listing. Disputes pause your purchase until resolved.

• Where does VAT appear on my invoice?

  VAT treatment depends on your location and VAT status. Check what applies to you and where to find your invoices.

Your account

• How do I claim a listing and earn the Verified badge?

  Claim a listing by proving you control your company's domain; once verified, you can edit it and the Verified badge appears.

• How do I edit my listing once it's published?

  Update your listing's description, links, FAQs and more directly in the editor. Changes appear live immediately when you save.

• How do I manage email, change my sign-in address, or close my account?

  Control your notice preferences, update your sign-in email, or request account closure and data removal.

• Why is my listing held until my founder profile is complete?

  Founder profiles are required before your product can go live. Here's what information we need and how to unlock your listing.

• Configure your notification channels and frequency

  Control which alerts reach you, via email or chat, and how often you see them.

• What each account page does

  A tour of your account dashboard: seven pages to manage listings, founder details, billing and settings.

Launching

• How do extra categories work on Nexaro Launch?

  Your listing gets one free category. Additional categories are a paid add-on that you can purchase at submission or later.

• Free listing or paid launch on Nexaro Launch?

  Compare free and paid options: timing, profile depth, search visibility and add-ons available to you.

• How to relaunch your product listing and retain votes

  Relaunch a listing in a later week and keep all community votes already earned. Choose the timing that fits your milestones.

Getting help

• How do I get help on Nexaro Launch?

  Use the help button to search articles, query our AI assistant, or contact the team by email during office hours.

Getting started

• How do I submit and launch my product?

  Submit your site, complete your profile, choose your plan, and go live—with every field verified against your own pages.

Community

• How leaderboards rank launches on Nexaro

  Three ranking methods—community votes, paid placement and domain authority—each clearly labelled with their data source and date.

• How does voting work on Nexaro Launch?

  Cast one vote per launch, sign in first. Votes are never for sale; paid features are separate and clearly marked.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.